Return & Refund Policy
Effective Date: August 31, 2026
Support Email: info@adiramocoffee.com
At Adiramo Coffee, we strive to deliver the fresh and highest-quality coffee. If you are not completely satisfied with your order, we are here to help.
Key Policy Highlights
- 7-Day Guarantee: You have 7 days from the date of delivery to request a return, replacement, or refund.
- Coffee Products: Due to the perishable nature of roasted coffee, we do not accept returns on opened bags. However, if your coffee arrives damaged, defective, or incorrect, contact us within 7 days for a free replacement or full refund.
- Merchandise & Gear: Non-perishable items (mugs, equipment, accessories) can be returned within 7 days of delivery if they are unused and in original packaging.
- Damaged Items: If your package is damaged in transit, please email photos of the package and your Order ID to info@adiramocoffee.com within 7 days.
- Refund Timeline: Approved refunds will be processed back to your original payment method within 5–10 business days.
How to Request a Refund
- Email us at info@adiramocoffee.com with your Order ID and reason for the request.
- Our team will review your request and respond within 24–48 hours with instructions.
Contact Us:
Adiramo Coffee
1220 Airport Fwy, Ste G#304, Bedford, TX 76022, USA
Email: info@adiramocoffee.com